Transportation priorities
- Healthcare & VA appointments
- Employment & job training
- Housing-related appointments
- Legal obligations
- Childcare & essential needs
Transportation tiers
Support level is based on need and updated as circumstances change.
Tier 1 — High Need
Daily medical & employment trips, ADA vehicles, intensive support.
Tier 2 — Moderate Need
Weekly medical, scheduled routes, shared rides.
Tier 3 — Low Need
Transportation stipends, limited rides, self-managed mobility.
Mobility options we coordinate
- Rideshare support
- Shuttle services
- ADA-accessible options
- Micro-transit / on-demand routes (where available)
Routing strategy
- Predictive routing
- Workforce shuttles
- VA priority routes
- Evening/weekend flexibility
Cost management
- Pre-approved trip categories
- Route optimization
- Shared-ride incentives
- Monthly caps
Technology & coordination
- Centralized scheduling
- Real-time monitoring
- Case manager integration
- Data tracking
Related services
- Housing Pathways for intake, placement, and stabilization
- Financial Empowerment for budgeting and savings milestones
- Community Integration for workforce and community supports
Operations & outcomes
For staffing touchpoints, outcomes metrics, and safety/compliance approach, see Operations & Outcomes.
Transportation Providers & Mobility Partners
- MATA: transit connectivity and route-based access where appropriate.
- Uber Health: managed rides for eligible health-related appointments.
- Lyft Concierge: scheduled rides and coordinated trip management.
- NEMT providers: non-emergency medical transportation options where eligible.
- Micro-transit providers: on-demand or flexible-route options where available.
- Shuttle vendors: workforce and program shuttles for predictable travel.
Full role-based partner ecosystem: Partners.